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If you wish to schedule a video visit using a desktop computer or laptop, go to the Securustech.net website. There are three boxes on the screen -- choose the one that is marked “Real Life. Share.” Another option on that screen is to go to the top of the website and choose “Solutions.” Look for “Video Products” and “Schedule a remote visit.”
If you wish to use a cell phone or mobile device, go to the app store and look for a blue and white app called "Securus." Once you download the app, you will need to create an account. The name on your account must match your photo ID. Next you will upload a copy of your photo ID and a photo of yourself. Once this is done, it may take up to 48 hours to be approved. You will receive an email/text stating if it is approved or denied. Once approved, you may begin scheduling visits.
The visits cost $10.00 each plus tax.
Each video visit is limited to 20 minutes each.
Most inmates are allowed video visits every day, including holidays such as Christmas and Thanksgiving.
Morning visitation begins at 7:30 a.m. and ends at 10:30 a.m.
After the inmates eat lunch, visitation begins again at 12:00 p.m. (noon) and ends at 4:00 p.m.
After the inmates eat dinner, visitation begins again at 5:00 p.m. and the last visit can begin at 9:40 p.m. but must end by 10:00 p.m.
Yes, Securus has a subcontractor who watches each video visit in real-time. If violations occur, the video visit will be terminated.
The following are considered violations of the video visitation system:
Securus handles all billing - please contact them at 877-578-3658.
Contact South County Jail visitation (Frostproof) at 863-635-6826
Contact Central County Jail visitation (Bartow) at 863-534-6153
Contact Securus at 877-578-3658 or 972-734-1111
All changes must be made 24 hour in advance, by a PCSO Jail Visitation staff member.
Depending on where the inmate is located, please call the South County Jail visitation (Frostproof) at 863-635-6826 or the Central County Jail visitation (Bartow) at 863-534-6153 to reach a staff member.
Visits may be scheduled up to 14 days in advance.
You must be 18 years of age to schedule a visit/set up an account with Securus. Depending on the inmate's charges, children can participate in the visit but the account holder must be present during the entire visit. Securus will stop the visit if a child is left unattended.